Terms of Sale
Credit Terms
Orders are invoiced 2% 20 Days, Net 30 on approved credit. Invoices are payable at the end of the month following invoice date.
Accounts with credit terms are eligible for a 2% early payment discount on invoices paid within 20 calendar days. Payments must be received by our head office on or before discount due date. Federal and provincial taxes are not eligible for discount. This offer is valid when accounts are paid by EFT, direct deposit or company cheque.
For overdue accounts, orders will be held until account is brought up to date and may be placed on COD if not maintained.
COD Terms
Prepayment of orders must be arranged at time of order for accounts with COD terms. A non-refundable 50% deposit is required for all special and custom orders.
Payment Methods
Accepted payment methods include EFT, direct deposit, debit card, VISA, MasterCard, Discover Card, wire transfer and cash. Wire transfers are subject to a service charge of $20.00. Company cheques are accepted from accounts on approved credit only. Returned cheques are subject to a minimum $20.00 service charge and may result in credit terms being revoked.
Applying for Credit Terms
To apply for credit terms with our company, please download and complete a Credit Application Form. Email or fax completed forms back to us at your convenience.
Our standard processing time to complete a credit check is 5 to 10 business days. The processing time depends largely on the comprehensiveness of the information submitted on the application as well as the cooperation of the trade references. We will notify your company in writing with the result of the credit check.
If you plan to order with us soon or if you have an order pending that is urgently required, please contact our Customer Service Representatives by email or phone to coordinate alternate payment arrangements.
If you have any questions regarding the status of the application, please contact our Accounts Receivable department by email or phone.
